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We are aware Greater Western Water has experienced billing system issues, which may have impacted your billing.


For more information, including how you can raise a complaint, please visit


www.ewov.com.au/news/greater-western-water-bill-delay

Public submissions

Joint Ombudsman submission to AER - Export Limits Guidance Note - January 2024 260.08 KB

View PDF Joint Ombudsman submission to AER - Export Limits Guidance Note - January 2024

Joint Ombudsman submission - Review of the AER exemptions framework for embedded networks - February 2024 394.54 KB

View PDF Joint Ombudsman submission - Review of the AER exemptions framework for embedded networks - February 2024

EWOV submissions to DEECA - Telemarketing and doorknocking ban under the Victorian Energy Upgrades program - March 2024 284.16 KB

View PDF EWOV submissions to DEECA - Telemarketing and doorknocking ban under the Victorian Energy Upgrades program - March 2024

Joint Ombudsman submission to the AEMC - Unlocking CER benefits through flexible trading rule change - April 2024 299.12 KB

View PDF Joint Ombudsman submission to the AEMC - Unlocking CER benefits through flexible trading rule change - April 2024

Joint Ombudsman submission - Credit Reporting Framework Issues Paper - May 2024 328.73 KB

View PDF Joint Ombudsman submission - Credit Reporting Framework Issues Paper - May 2024

EWOV submission to Network Outage Review Panel - June 2024 343.95 KB

View PDF EWOV submission to Network Outage Review Panel - June 2024

EWOV feedback on Vic Grid draft REZ Community Benefits Plan - June 2024 274.74 KB

View PDF EWOV feedback on Vic Grid draft REZ Community Benefits Plan - June 2024

Joint Energy and Water Ombudsman Submission - Centrepay Reform Discussion Paper - July 2024 263.69 KB

View PDF Joint Energy and Water Ombudsman Submission - Centrepay Reform Discussion Paper - July 2024

EWOV feedback on draft minimum standards for rental properties - July 2024 350.68 KB

View PDF EWOV feedback on draft minimum standards for rental properties - July 2024

EWOV submission to the Essential Services Commission - Review of the Energy Retail Code of Practice - July 2024 739.09 KB

View PDF EWOV submission to the Essential Services Commission - Review of the Energy Retail Code of Practice - July 2024

Joint Ombudsman submission to the AEMC - Draft Terms of Reference for Review of Electricity Pricing for a Consumer-Driven Future - August 2024 264.94 KB

View PDF Joint Ombudsman submission to the AEMC - Draft Terms of Reference for Review of Electricity Pricing for a Consumer-Driven Future - August 2024

EWOV submission to the Victorian Energy Upgrades Strategic Review - October 2024 207.38 KB

View PDF EWOV submission to the Victorian Energy Upgrades Strategic Review - October 2024