Data hub
A visualisation of records which can be used to present a summary of the trends in complaints about energy and water companies, and embedded networks.
Annual Reports
Our Annual Reports provide an overview of EWOV cases for the financial year.
Reflect
A quarterly report looking at case trends, affordability and credit-related issues and our community engagement work.
Public submissions
For EWOV’s contributions on policy and regulatory issues, see our public submissions.
Systemic issues
Through the complaints we receive, we also identify potential systemic issues and report them to relevant companies and regulators.
Consumer protections
We have an important role to play in sharing our insights to improve outcomes for Victorian consumers.
The energy transition
Victorian consumers need continued protections as the energy market changes.
Reports archive
View previous affordability reports, res online and connect reports.