EWOV's number has been used by scammers. Remain alert to scams, particularly during this challenging time.
Read the latest news from EWOV and helpful articles about the energy and water market.
Our guide to managing energy costs, keeping cool and looking after people.
Our guide to preparing for the heat and getting summer ready.
From 1 July 2019 you’ve had some new tools to help you find a better deal on your electricity and/or gas.
Everything you need to know about how your company must help you
We receive many complaints from Victorian energy and water customers about bills based on estimated meter reads.
We receive a lot of complaints about delays in activating new or existing energy connections.
Since 1 July 2018, Victorian electricity embedded networks customers have had access to EWOV’s free dispute resolution services