What will energy consumers expect of an energy and water ombudsman scheme in 2020, 2025, and 2030? December 2019 3.62 MB
Re: Consumer Data Right – Draft Privacy Safeguard Guidelines - November 2019 286.37 KB
Re: Priority Energy Datasets – Consultation Paper - September 2019 215.34 KB
Re: Draft Registration Guideline for Exempt Persons version 2 - October 2019 294.12 KB
Re: Electricity Distribution Code Review – Issues Paper - September 2019 336.27 KB
Re: Strengthening protections for life support customers – Draft Decision - September 2019 268.38 KB
Re: Ensuring energy contracts are clear and fair – Issues Paper - July 2019 296.44 KB
Re: Consequential amendments related to the Victorian Default Offer – Draft Decision - May 2019 238.58 KB
Re: Energy Retail Code Changes to Support Family Violence Provisions for Retailers - Draft Decision - April 2019 266.43 KB
Re: Draft decision – Helping customers engage confidently in the retail energy market - February 2019 265.87 KB
Re: Draft Hardship Guideline - March 2019 246.39 KB
Re: Draft decision – Compliance and enforcement policy - February 2019 215.33 KB