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Public submissions

What will energy consumers expect of an energy and water ombudsman scheme in 2020, 2025, and 2030? December 2019 3.62 MB

View PDF What will energy consumers expect of an energy and water ombudsman scheme in 2020, 2025, and 2030? December 2019

Re: Consumer Data Right – Draft Privacy Safeguard Guidelines - November 2019 286.37 KB

View PDF Re: Consumer Data Right – Draft Privacy Safeguard Guidelines - November 2019

Re: Priority Energy Datasets – Consultation Paper - September 2019 215.34 KB

View PDF Re: Priority Energy Datasets – Consultation Paper - September 2019

Re: Draft Registration Guideline for Exempt Persons version 2 - October 2019 294.12 KB

View PDF Re: Draft Registration Guideline for Exempt Persons version 2 - October 2019

Re: Electricity Distribution Code Review – Issues Paper - September 2019 336.27 KB

View PDF Re: Electricity Distribution Code Review – Issues Paper - September 2019

Re: Strengthening protections for life support customers – Draft Decision - September 2019 268.38 KB

View PDF Re: Strengthening protections for life support customers – Draft Decision - September 2019

Re: Ensuring energy contracts are clear and fair – Issues Paper - July 2019 296.44 KB

View PDF Re: Ensuring energy contracts are clear and fair – Issues Paper - July 2019

Re: Consequential amendments related to the Victorian Default Offer – Draft Decision - May 2019 238.58 KB

View PDF Re: Consequential amendments related to the Victorian Default Offer – Draft Decision - May 2019

Re: Energy Retail Code Changes to Support Family Violence Provisions for Retailers - Draft Decision - April 2019 266.43 KB

View PDF Re: Energy Retail Code Changes to Support Family Violence Provisions for Retailers - Draft Decision - April 2019

Re: Draft decision – Helping customers engage confidently in the retail energy market - February 2019 265.87 KB

View PDF Re: Draft decision – Helping customers engage confidently in the retail energy market - February 2019

Re: Draft Hardship Guideline - March 2019 246.39 KB

View PDF Re: Draft Hardship Guideline - March 2019

Re: Draft decision – Compliance and enforcement policy - February 2019 215.33 KB

View PDF Re: Draft decision – Compliance and enforcement policy - February 2019