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We are aware Greater Western Water has experienced billing system issues, which may have impacted your billing.


For more information, including how you can raise a complaint, please visit


www.ewov.com.au/news/greater-western-water-bill-delay

Public submissions

Re: Energy Security Board Data Strategy Consultation Paper – EWON, EWOV, EWOSA and EWOQ Submission - November 2020 343.35 KB

View PDF Re: Energy Security Board Data Strategy Consultation Paper – EWON, EWOV, EWOSA and EWOQ Submission - November 2020

AEMC Consultation Paper – Billing contents and billing requirements – RRC0036 - October 2020 397.60 KB

View PDF AEMC Consultation Paper – Billing contents and billing requirements – RRC0036 - October 2020

Re: Draft Decision – Supporting energy customers through the coronavirus pandemic - July 2020 983.99 KB

View PDF Re: Draft Decision – Supporting energy customers through the coronavirus pandemic - July 2020

Re: Consultation Paper – Consumer Data Right – Energy Rules Framework - August 2020 710.09 KB

View PDF Re: Consultation Paper – Consumer Data Right – Energy Rules Framework - August 2020

Re: Australian Competition & Consumer Commission (ACCC) Draft Guidelines on Part XICA – Prohibited conduct in the energy market - April 2020 721.09 KB

View PDF Re: Australian Competition & Consumer Commission (ACCC) Draft Guidelines on Part XICA – Prohibited conduct in the energy market - April 2020

Re: Consumer Protections in an Evolving Market: New Energy Products and Services – 2020 Retail Energy Competition Review – Issues Paper 1 - February 2020 299.41 KB

View PDF Re: Consumer Protections in an Evolving Market: New Energy Products and Services – 2020 Retail Energy Competition Review – Issues Paper 1 - February 2020

Re: Australian Energy Regulator (AER) Compliance and Enforcement Priorities – 2020/21 - March 2020 174.13 KB

View PDF Re: Australian Energy Regulator (AER) Compliance and Enforcement Priorities – 2020/21 - March 2020

Re: Changing the back-billing rules for retail energy customers – Draft Decision - March 2020 746.66 KB

View PDF Re: Changing the back-billing rules for retail energy customers – Draft Decision - March 2020

Re: Electricity Distribution Code Review – Draft Decision – Customer Service Standards - June 2020 1.02 MB

View PDF Re: Electricity Distribution Code Review – Draft Decision – Customer Service Standards - June 2020

Re: Electricity Distribution Code Review – Technical Standards – Draft Decision - January 2020 212.67 KB

View PDF Re: Electricity Distribution Code Review – Technical Standards – Draft Decision - January 2020

Re: Ensuring energy contracts are clear and fair – EWOV submission to ESC - January 2020 315.84 KB

View PDF Re: Ensuring energy contracts are clear and fair – EWOV submission to ESC - January 2020