Home

Make a complaint
Learn about your issue
Watch our videos
Read our reports

Make a complaint

Choose an issue

Latest videos

Need help paying energy bills?

Read Transcript

2018 EWOV Annual Report Summary

Read Transcript

See all videos

Latest reports

Reflect - November 2020

Reflect is our newest report, covering everything EWOV from July to September including data visualisations, statistics and analysis on energy and water complaints.

Read the report
See all reports
Case study

A customer is unhappy with the calculation of his 'pay on time' discount and requests a billing adjustment

Billing mistakes
Case study

A customer was unhappy with vegetation management by an electricity distribution network on and around his property

Meters, poles, wires and pipes

See all resources

Connect with us: