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Choose an issue

Getting connected and changing energy company

Energy disconnection and water restriction

Trouble paying a bill

Debt collection and credit default listings

Outages, brownouts and power surges

High bills

Latest videos

2018 EWOV Annual Report Summary

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2018 EWOV Affordability Insights

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Latest reports

Annual Report - October 2019

EWOV's Annual Report, providing an overview of all EWOV's activity over the 2018-19 financial year.

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Case study

A customer is unhappy with the calculation of his 'pay on time' discount and requests a billing adjustment

Billing mistakes

Case study

A customer was unhappy with vegetation management by an electricity distribution network on and around his property

Meters, poles, wires and pipes

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