Jump to navigation
Energy and Water Ombudsman
Victoria Listen Assist Resolve
Free call:
1800 500 509
Search
Main menu
Home
Issues
High bills
Delayed and catch-up bills
Trouble paying a bill
Energy disconnection and water restriction
Debt collection and credit default listings
Getting connected and changing energy company
Outages, brownouts and power surges
Billing mistakes
Meters, poles, wires and pipes
Complaints
How to make a complaint
Make a complaint for someone else
Online complaint form
Follow up on a complaint
Position statements
Resources
All resources
Videos
Fact sheets
Hot topics
Case studies
Other languages
Community
Helping clients with energy and water
Community events
Subscribe to reports
Resources request
Companies
Electricity
Gas
Water
Reports
2016 Annual Report
Res Online 19 (May 2017)
Scheme Participant data (February 2017)
Affordability Report - May 2017
Connect
Public submissions
Systemic Issues
Case Studies
Solar and Smart Meter Report
Marketing and Transfer Report
A Closer Look At Affordability
Can I Speak With A Manager?
Consumer access to external dispute resolution in a changing energy market
About
Who we are
Complaints we can and can't take
Binding Decisions
Our relationships
Our people
Careers
Contact
You are here
Home
User account
User account
Primary tabs
Log in
(active tab)
Request new password
Username
*
Enter your EWOV username.
Password
*
Enter your account password.
Forgot your password?