Resources

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Hot topic

Service to property charges (October 2017)

Getting connected and changing energy company, Meters, poles, wires and pipes
What are service to property charges?
Hot topic

Discounts (September 2017)

Getting connected and changing energy company, High bills
Know about bill discounts to get the best offer.
Case study

A customer has her electricity disconnected due to debt and is dissatisfied with her retailer’s handling of the issue (September 2017)

Energy disconnection and water restriction, Debt collection and credit default listings
Case study

While overseas, a customer has a default listed for an old sharehouse (August 2017)

Debt collection and credit default listings