Resources

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Fact Sheet 40

Payment difficulty framework for the Indigenous community

Energy disconnection and water restriction, Trouble paying a bill, High bills
Video

Need help paying energy bills?

Case study

EWOV helped a customer get a credit for four years of concessions.

Trouble paying a bill, Billing mistakes
Hot topic

Get a $50 Government Bonus (October 2018)

Getting connected and changing energy company
Video

2018 EWOV Marketing Insights

Video

2018 EWOV Affordability Insights

Fact Sheet 39

Switching for customers in embedded networks

Apartment, retirement village and caravan park residents
What to do if you are an Embedded Network customer and want to switch retailers.
Hot topic

Hot Topic − Fair and reasonable (August 2018)

Getting connected and changing energy company, Energy disconnection and water restriction, Trouble paying a bill, Debt collection and credit default listings, Outages, brownouts and power surges, High bills, Billing mistakes, Delayed and catch-up bills, Meters, poles, wires and pipes