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You can contact EWOV by phone on 1800 500 509. You can also lodge a complaint by using web chat or the webform below.
Energy and Water Ombudsman
Victoria Listen Assist Resolve
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Issues
Getting connected and changing energy company
Energy disconnection and water restriction
Trouble paying a bill
Debt collection and credit default listings
Outages, brownouts and power surges
High bills
Billing mistakes
Delayed and catch-up bills
Meters, poles, wires and pipes
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