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The energy transition

With more Victorians taking advantage of consumer energy resources like solar panels, batteries and electric vehicles, there are challenges in making sure all consumers are protected as the energy market transforms.

Free access to an experienced, independent complaints and dispute resolution body is increasingly important in the 21st century energy market.

Public submissions

EWOV submission - Inquiry into Electricity Supply for Electric Vehicles - December 2025 213.22 KB

View PDF EWOV submission - Inquiry into Electricity Supply for Electric Vehicles - December 2025

EWOV submission to DCCEEW - CER Taskforce Technical Priorities - September 2025 263.29 KB

View PDF EWOV submission to DCCEEW - CER Taskforce Technical Priorities - September 2025

EWOV submission to DCCEEW CER Taskforce - Redefining roles consultation - August 2025 281.42 KB

View PDF EWOV submission to DCCEEW CER Taskforce - Redefining roles consultation - August 2025

Joint EWO submission - Better Energy Customer Experiences - June 2025 1.21 MB

View PDF Joint EWO submission - Better Energy Customer Experiences - June 2025

EWOV submission to DEECA - Victorian Energy Upgrades Strategic Review - March 2025 303.47 KB

View PDF EWOV submission to DEECA - Victorian Energy Upgrades Strategic Review - March 2025

EWOV submission to DEECA - Consumer Energy Resources (CER) Consumer Protections Review - Directions Paper - February 2025 2.29 MB

View PDF EWOV submission to DEECA - Consumer Energy Resources (CER) Consumer Protections Review - Directions Paper - February 2025

EWOV submission to the Essential Services Commission Making a Land Access Code of Practice Consultation Paper - March 2023 302.53 KB

View PDF EWOV submission to the Essential Services Commission Making a Land Access Code of Practice Consultation Paper - March 2023

EWOV submission to DELWP Protecting consumers of DER - November 2022 343.76 KB

View PDF EWOV submission to DELWP Protecting consumers of DER - November 2022