The following videos have been separated into chapters to answer some of the most common questions for Victorian energy or water customers.
Our videos are now subtitled in many languages. Press play and then click on the ‘captions’ button in the bottom right corner of the player. More detailed instructions are available here.
|What is EWOV?||Resolving your own complaint|
|Financial Hardship||Common Water Issues|
|High Energy and Water Bills||Disconnection and Restriction|
|Energy and Water Efficiency||Solar Issues|
|Smart Meters||Energy Marketing|