How to resolve your own complaint

EWOV’s videos have been designed to equip customers with easy to understand and informative advice to assist them to handle their own enquiries and complaints. They also outline the key rights and responsibilities of customers and the electricity, gas and water companies that service Victoria. 
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Before you contact EWOV with your complaint, you must first try to resolve the issue with your electricity, gas (including LPG) or water company.
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ewovinfo@ewov.com.au
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