Fair, free, impartial, independent

EWOV investigates and resolves disputes between Victorian consumers and their energy and water companies.

Victorian energy law changes

Read about Victoria’s amended energy laws and how they affect EWOV cases in our latest Hot Topic.

Solar and Smart Meter Report - January 2016

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Before you contact EWOV with your complaint, you must first try to resolve the issue with your electricity, gas (including LPG) or water company. EWOV is a free service.
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Contact us

Freecall: 1800 500 509
Interpreter: 131 450
Email: ewovinfo@ewov.com.au
Address: GPO Box 469 Melbourne 3001


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If you are a non-English speaking person, we can help through the Translating and Interpreter Service.