The
Energy and Water Ombudsman (Victoria) (EWOV)
has
the power
to
investigate and resolve disputes between
Victorian
consumers and their electricity,
gas and water
companies.
Fairly and independently.
Our services are free to consumers.
We will handle your complaint confidentially,
informally and as speedily as possible.
Remember that you must discuss your problem
with the customer service people
at
your electricity, gas or water company first.
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