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EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
Fairly and independently.
Our services are free to consumers.
We will handle your complaint confidentially, informally and as speedily as possible.
Remember that you must discuss your problem with the customer service people at your electricity, gas or water company first.
Fiona McLeod, Ombudsman
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‘The conciliation process
is the key to our work’
Read some of the case studies
CONTACT EWOV
Freecall:
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1800 500 509
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| Freefax: |
1800 500 549 |
| Interpreter: |
131 450 |
| NRS: |
133 677 |
| Email: |
ewovinfo@ewov.com.au |
TRANSLATIONS
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