Please note: After completion of this form, we may share your details and the nature of your complaint with your company as part of our complaints process.
Thank you for providing us with an update. We will review the information.
Please contact the Ombudsman in
your state or territory that deals with energy and water disputes:
Energy & Water Ombudsman NSW / Energy and Water Ombudsman Queensland / Energy & Water Ombudsman South Australia / Energy Ombudsman Tasmania / Energy and Water Ombudsman Western Australia / ACT Civil & Administrative Tribunal (ACAT) / Ombudsman NT.
If you are making this
complaint during office
hours, please call us on
1800 500 509 so that we can assist with reconnection of the supply as soon as possible.