Resources

Use the tick boxes on the left of the screen to search by type of resource and issue you're interested in. If it's not there, please use the search box at the top of the screen.

Hot topic

When energy discounts end (February 2018)

Getting connected and changing energy company
Hot topic

Heatwaves (January 2018)

Outages, brownouts and power surges, High bills
Fact Sheet 37

Pocket Contacts

A printable, pocket-sized contacts guide with information about more helpful free services for customers.
Case study

A customer is unhappy with aggressive and high pressure telemarketing (October 2017)

Getting connected and changing energy company