Got a high bill or just want to manage your energy costs?
Contact your energy company. It must help you by:
telling you about your options to pay the bill, including
- giving you an extension,
- paying by instalments,
- paying in advance; or
- by putting the account on hold while you work towards paying for your usage.
Your company may also help by giving you advice about:
- Energy efficiency;
- Government grants, like the Utility Relief Grant;
- Government concessions; and
- Tariff options.
If you can’t come to a satisfactory arrangement, we can help.
While you are receiving this help you cannot have your electricity or gas disconnected or be pursued for debt.
To learn more give us a call or visit our website, ewov.com.au.
EWOV - Listen. Assist. Resolve.