Hot topics

Hot topic

When energy discounts end (February 2018)

Getting connected and changing energy company
Hot topic

Heatwaves (January 2018)

Outages, brownouts and power surges, High bills
Hot topic

Energy price increases (December 2017)

Trouble paying a bill, High bills
Hot topic

Service to property charges (October 2017)

Getting connected and changing energy company, Meters, poles, wires and pipes
What are service to property charges?
Hot topic

Discounts (September 2017)

Getting connected and changing energy company, High bills
Know about bill discounts to get the best offer.
Hot topic

EWOV’s new referral page online (August 2017)

Trouble paying a bill
For those who have an issue that is outside EWOV's jurisdiction, we've created a contact list of dispute resolution, legal, consumer assistance and welfare agencies.
Hot topic

Real Time Resolutions (July 2017)

Getting connected and changing energy company, Energy disconnection and water restriction, Billing mistakes, Meters, poles, wires and pipes
During the first half of this year, EWOV began to wind down the Real Time Resolution (RTR) process as a case handling option.
Hot topic

Translated fact sheets (June 2017)

Getting connected and changing energy company, Energy disconnection and water restriction, Debt collection and credit default listings, Billing mistakes, Delayed and catch-up bills
We’ve been getting six of our existing factsheets translated into five more languages.