Fact Sheets

Fact Sheet 31

Acting on behalf of someone with an EWOV complaint

Information about how authorised representatives can act on behalf of customers with energy and water complaints
Fact Sheet 32

Moving in and out of a property

Getting connected and changing energy company
What to do to get your energy and water accounts set-up and closed when moving in and out of a property
Fact Sheet 33

Energy and water basics for the Indigenous community

Basic energy and water information for the Indigenous community.
Fact Sheet 34

Energy and water basics for the Indigenous community - poster

Poster with basic information for the Indigenous community.
Fact Sheet 35

A bundle of changes

Trouble paying a bill, High bills
Have you considered how a newborn might affect your utility bills?
Fact Sheet 36

Saving energy at home

Trouble paying a bill, High bills
How you heat and cool your home, heat water and use your fridge and freezer can bring down your energy bills.
Fact Sheet 37

Pocket Contacts

A printable, pocket-sized contacts guide with information about more helpful free services for customers.
Fact Sheet 38

Embedded Networks

Information about embedded networks, the rights of embedded network customers, and how EWOV can help.
Fact Sheet 39

Switching for customers in embedded networks

Getting connected and changing energy company, Meters, poles, wires and pipes
What to do if you are an Embedded Network customer and want to switch retailers.
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