Case studies: Getting connected and changing energy company

Case study

Mr R experiences several delays getting new solar panels connected by his electricity company (September 2016)

Getting connected and changing energy company, Billing mistakes
Case study

Mr A's electricity supply is disconnected due to a previous tenant's outstanding debt (October 2015)

Getting connected and changing energy company, Energy disconnection and water restriction
Case study

A business customer contacts EWOV after an electricity disconnection (January 2015)

Getting connected and changing energy company, Energy disconnection and water restriction
Case study

Solar credits lost after extended meter configuration delays (January 2015)

Getting connected and changing energy company, Meters, poles, wires and pipes
Case study

A customer contacts EWOV after lengthy gas connection delays (June 2012)

Getting connected and changing energy company