Resources

Use the tick boxes on the left of the screen to search by type of resource and issue you're interested in. If it's not there, please use the search box at the top of the screen.

Video

2018 EWOV Annual Report Summary

Fact Sheet 42

What is a best offer?

High bills
A best offer is the cheapest generally available offer from your energy retailer compared to your current plan.
Fact Sheet 15

Switching energy plans

Getting connected and changing energy company, High bills
Information for if you’re thinking of changing your energy company, or if you’re contacted by an energy sales representative
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Living in an embedded network: apartments

Video

Energy and water payment plans

Video

Do you have a high water bill?

High bills
Fact Sheet 41

Water payment difficulties

Energy disconnection and water restriction, Trouble paying a bill, High bills
Your water company is required to tell you about the help available including payment options. Call EWOV if you’re not happy with what’s offered.