Resources

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Video

2018 EWOV Annual Report Summary

Fact Sheet 44

Life support protections

Energy disconnection and water restriction, Apartment, retirement village and caravan park residents
Hot topic

How to respond to extreme summer weather (January 2020)

Outages, brownouts and power surges, High bills
Fact Sheet 43

Family violence support

Your energy and water companies must provide family violence assistance to customers.
Hot topic

Getting summer ready (December 2019)

Outages, brownouts and power surges, High bills
Fact Sheet 42

What is a best offer?

Trouble paying a bill, High bills
A best offer is the cheapest generally available offer from your energy retailer compared to your current plan.
Fact Sheet 15

Switching energy retailers and plans

Getting connected and changing energy company, High bills
Information for if you’re thinking of changing your energy company, or if you’re contacted by an energy sales representative
Video

Living in an embedded network: apartments