Resources

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Hot topic

Credit repair agents and credit defaults (March 2017)

Getting connected and changing energy company, Energy disconnection and water restriction, Trouble paying a bill, Debt collection and credit default listings
A credit default on your personal credit file can limit your ability to access credit and apply for a loan. It can also be a barrier when signing up for an electricity or gas account with some retailers. So is it worth using a Credit Repair Agent?
Case study

Family violence and financial hardship leads to disconnection (March 2017)

Energy disconnection and water restriction, Trouble paying a bill
Case study

Mr T switched electricity retailers but received an incorrect bill (March 2017)

Getting connected and changing energy company, Billing mistakes
Case study

A gas leak was left unrepaired for three months (March 2017)

Meters, poles, wires and pipes
Case study

Mr M’s water was restricted after receiving bills in someone else’s name (March 2017)

Energy disconnection and water restriction, High bills, Billing mistakes
Hot topic

Exercise your consumer choice and shop around (February 2017)

Getting connected and changing energy company
Anybody taking the slightest interest in the news recently would be aware that energy prices are a frequent talking point for politicians, industry regulators and other commentators. There is one very important thing every sensible consumer should do in the competitive Victorian energy market. Exercise consumer choice and shop around.
Case study

A delay in a new electricity connection causes a customer to lose money (February 2017)

Getting connected and changing energy company