Resources

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Hot topic

Translated fact sheets

Getting connected and changing energy company, Energy disconnection and water restriction, Debt collection and credit default listings, Billing mistakes, Delayed and catch-up bills
We’ve been getting six of our existing factsheets translated into five more languages.
Case study

Partner abuse leads to a wrongful disconnection

Energy disconnection and water restriction
Case study

Delay with a new electricity connection cause financial loss and inconvenience for Mr F

Getting connected and changing energy company, Meters, poles, wires and pipes
Hot topic

A bundle of changes (May 2017)

Trouble paying a bill, High bills
A new baby brings big changes - but have you considered how a newborn might affect your utility bills?
Fact Sheet 35

A bundle of changes

Trouble paying a bill, High bills
Have you considered how a newborn might affect your utility bills?