EWOV Credit case trends
Credit cases increased this quarter, up 14% to 2,064.
Spotlight on public housing tenants
Over the past five years, the proportion of EWOV cases from public housing tenants has increased. Public housing tenants make up:
- 1 in 25 EWOV residential customer cases
- 1 in 13 EWOV credit cases
- 1 in 10 EWOV disconnection/restriction cases
- 1 in 6 EWOV actual disconnection/restriction cases