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Affordability Report - December 2017

December 2017

EWOV's Affordability Report - December 2017, providing up-to-date information on affordability case data.

Overview

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EWOV Credit case trends

Credit cases increased this quarter, up 14% to 2,064.

Spotlight on public housing tenants

Over the past five years, the proportion of EWOV cases from public housing tenants has increased. Public housing tenants make up:

  • 1 in 25 EWOV residential customer cases
  • 1 in 13 EWOV credit cases
  • 1 in 10 EWOV disconnection/restriction cases
  • 1 in 6 EWOV actual disconnection/restriction cases