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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
Reports
- Historical Case Data 2012
- Solar and Smart Meter Update: May 2013
- Marketing and Transfer Report: May 2013
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- Customer FAQs
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
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- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.

What is EWOV?

What is EWOV and what does it do?

This video EWOV includes chapters on:

Alternative Dispute Resolution (ADR)
The Energy and Water ombudsman (Victoria) (EWOV)
What are the first steps in a complaint?
EWOV's investigation of customer complaints
How to lodge a complaint with EWOV
What is EWOV and what does it do?

EWOV’s videos have been designed to equip customers with easy to understand and informative advice to assist them to handle their own enquiries and complaints. They also outline the key rights and responsibilities of customers and the electricity, gas and water companies that service Victoria.