Energy and Water Ombudsman
  • Complaints
    • Process for complaints
      • Contact your company first
      • How to lodge a complaint with EWOV
      • Information you will need to give us
      • Acting for someone else
      • What happens next
      • Cases, enquiries & complaints
        • EWOV's complaint types
    • Advice for community agencies
      • Acting for a client
      • What happens when you contact us on behalf of a client
      • If your client is having financial difficulty
      • Check their company's hardship policy
      • Check for government assistance
      • Energy disconnection or water restriction
      • If the energy disconnection was wrongful
      • Our work with community agencies
    • Billing
      • Billing – Energy
        • Understanding Your Bill
        • Help with Paying Your Bill
        • Moving?
        • How to switch
        • Electricity & Gas Meters
      • Billing – Water
        • Understanding Your Bill
        • Help with Paying Your Bill
        • Moving?
        • Water Meters
    • Complaint Form
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • Companies
    • Energy
    • Water
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • Publications & Media
    • Annual Report
      • 2012 Annual Report
        • 2012 Annual Report Webcast
    • Res Online - No.4, 2013
      • Ombudsman's Overview
      • Cases, Complaints, Enquiries - a Snapshot
      • Trends
      • Most Common Issues
        • Billing
        • Credit
        • Transfer
      • A Closer Look at Water Issues
      • EWOV Public Submissions
      • Systemic Issues Update
      • Case & Complaint Terminology
      • EWOV Issue Categories
      • Scheme Participant Data
        • Electricity & Gas
        • Distribution
        • Transmission
        • LPG
        • Water
      • Res Online Archive
        • Res Online - No.3, 2013
    • Connect
    • Hot Topics
      • Hot Topic Archive
        • Solar Credit - Transitional Feed-in Tariff (TFiT) closing
        • Energy marketing
        • Smart meter rollout will continue
    • Fact Sheets
    • Submissions
    • Case Studies
      • Case Study Archive
        • March 2013
        • April 2013
        • May 2013
      • Binding Decisions
      • Systemic Issues
      • Weekly Case Study
    • Quick Links
    • EWOV Videos
      • What is EWOV?
      • Resolving Your Own Complaints
      • Smart Meter Rollout
      • Solar Issues
      • Energy and Water Efficiency
      • Energy Marketing and Transfers
      • Common Water Issues
      • Disconnection and Restriction
      • High Energy and Water Bills
      • Financial hardship
    • Community Visit Calendar
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • About Us
    • About EWOV
      • Ombudsman
      • The Board
      • History
    • Charter
    • Complaints dealt with by EWOV
    • Jurisdiction of EWOV
    • Relationship to Stakeholders
      • Relationship to Industry
      • Relationship to Government
      • Relationship to Regulators
      • Relationship to Consumer Groups
      • Memoranda of Understanding
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • Reports
    • Historical Case Data 2012
      • Electricity Companies
        • Electricity Retail
        • Electricity Distribution
        • Electricity Transmission
      • Gas Companies
        • Gas Retail
        • Gas Distribution
        • LPG
      • Water Corporations
        • Metropolitan Retail
        • Metropolitan Wholesale
        • Regional Urban Corporations
        • Rural Corporations
        • Rural Urban Corporations
    • Solar and Smart Meter Update: May 2013
      • Solar and Smart Meter Update
      • Smart Meter Update
      • Top 10 Smart Meter Issues
      • Smart Meter Case Study
      • Solar Update
      • Top 10 Solar Issues
      • Solar Case Study
      • Glossary
      • Archive: Solar and Smart Meter Update
    • Marketing and Transfer Report: May 2013
      • Cases Overall
      • Issue Trends
      • Interesting Stories
      • Glossary
      • Report Archive
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • FAQs
    • Customer FAQs
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • Careers
    • Jobs at EWOV
    • Staff Benefits
    • Cultural Values
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
  • Contact Us
    • Feedback Form
    • Translations
    • Complaint Form
    • EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
HOME
divider image
Publications & Media divider image Res Online - No.4, 2013 divider image Res Online Archive divider image Res Online - No.3, 2013 divider image Scheme Participant Data divider image Electricity & Gas

Electricity & Gas

Plus   Minus   Print
  • Annual Report
  • Res Online - No.4, 2013
    • Ombudsman's Overview
    • Cases, Complaints, Enquiries - a Snapshot
    • Trends
    • Most Common Issues
    • A Closer Look at Water Issues
    • EWOV Public Submissions
    • Systemic Issues Update
    • Case & Complaint Terminology
    • EWOV Issue Categories
    • Scheme Participant Data
    • Res Online Archive
      • Res Online - No.3, 2013
  • Connect
  • Hot Topics
  • Fact Sheets
  • Submissions
  • Case Studies
  • Quick Links
  • EWOV Videos
  • Community Visit Calendar

Quarterly Complaint Data for Electricity and Gas

Click on the following links to view quarterly complaint data for Victorian electricity and gas companies.

AGL Sales
Alinta Energy
Aurora Energy Australian Power & Gas
Blue NRG Click Energy
Country Energy Diamond Energy
Dodo Power & Gas EnergyAustralia
EnergyAustralia (formerly TRUenergy) ERM Energy
GoEnergy Integral Energy
Lumo Energy Momentum Energy
Neighbourhood Energy Origin Energy
Pacific Hydro Retail Powerdirect
Powerdirect Australia Powershop Australia
Red Energy Simply Energy
Sun Retail
 
Complaints Companies Publications & Media About Us FAQs    Careers Reports
Privacy Policy Disclaimer Sitemap ©2012- Energy and Water Ombudsman Victoria
EWOV