-
Complaints
- Process for complaints
-
Advice for community agencies
- Acting for a client
- What happens when you contact us on behalf of a client
- If your client is having financial difficulty
- Check their company's hardship policy
- Check for government assistance
- Energy disconnection or water restriction
- If the energy disconnection was wrongful
- Our work with community agencies
- Billing
- Complaint Form
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
- Companies
-
Publications & Media
- Annual Report
- Res Online - No.4, 2013
- Connect
- Hot Topics
- Fact Sheets
- Submissions
- Case Studies
- Quick Links
- EWOV Videos
- Community Visit Calendar
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
-
About Us
- About EWOV
- Charter
- Complaints dealt with by EWOV
- Jurisdiction of EWOV
- Relationship to Stakeholders
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
-
Reports
- Historical Case Data 2012
- Solar and Smart Meter Update: May 2013
- Marketing and Transfer Report: May 2013
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
-
FAQs
- Customer FAQs
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
-
Careers
- Jobs at EWOV
- Staff Benefits
- Cultural Values
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
-
Contact Us
- Feedback Form
- Translations
- Complaint Form
- EWOV has the power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
