Of almost 276,000 cases to 30 June 2011, only 36 have required the Ombudsman to make a Binding Decision — and no Binding Decisions have been necessary since 2003.
- WD/2002/10 Compensation for loss and damage to land due to construction of a water main
- D/2000/81 Amenity affected by placement of power poles
- D/2001/78 Voltage variation
- GD/2001/13 Gas supply disconnection - hardship considerations
- D/00/12 Damage following voltage variation
- D/99/71 Electro-magnetic field concerns
- GD/99/4 Gas supply upgrade and property damage
- D/00/1 Excessive pruning of trees
- GD/99/3 Relocation of gas meter
- D/99/2 Electricity supply outage
- D/99/21 Appliance damage - high voltage (surge)
- D/98/63 Installation of high voltage aerial bundled cable
- D/98/125 Supply upgrade / information provision
- D/98/4 Tree clearing
- D/98/38 Unplanned supply interruption
- D/98/80 Defective private electrical line - total fire ban
- D/98/24 Noisy electrical transformer
- D/98/15 Earthworks and pole collapse
- C/98/1739 Backbill error
- D/98/93 Claim for loss of profit and stock following supply interruption
- D/98/91 Surge appliance damage
- D/97/40 Supply outage - unplanned
- D/97/39 Property damage following interruption to supply
- D/97/36 Appliance damage following an interruption to supply
- C/98/1115 Property damage/surge
- D/98/1 Quality of supply
- D/97/38 Electromagnetic fields / Inadequate Community Consultation
- C/97/999 Supply damage to household appliance
- D/97/19 Tree clearing
- D/97/1 Backbill following alleged meter tamper
- D/96/5 Surge appliance damage
- D/96/4 Low voltage event - damaged appliances
- D/96/3 Surge appliance damage
- D/96/2 Surge appliance damage