EWOV's 2015 Annual Report was released on 14 October 2015.

Click on the icons below to find out more.

  • Annual Report 2015 – Read the full report as an online flip book, or view the report as a standard PDF.
  • Interactive features – explore interactive graphics about EWOV case numbers, complaint issues, case process and complaint rates by region.
  • 2015 video summary – watch an animated video outlining the report's key findings.
  • Scheme participant case data – analyse energy and water company case trends.
  • Media release – read the top-line details of the report.
  • Previous Annual Reports – browse earlier Annual Reports in our archive.

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