Electricity retailers
Customer service: 131 245
Australian Power & Gas
Customer enquiries: 133 298
Alinta Energy
Aurora Energy
Accounts, connections, general: 1300 132 003
Emergencies and service difficulties: 132 004
Click Energy
Customer service: 1800 775 929
Country Energy
Customer enquiries: 132 356
Electricity supply interruptions: 13 20 80
Dodo Power & Gas
Customer service: 1300 374 757
Diamond Energy
Contact: 1300 838 009
EnergyAustralia (formerly TRUenergy)
Residential enquiries: 133 466
Business enquiries: 133 466
Ergon Energy
Customer service: 131 046
Faults & emergencies (QLD only): 132 296
Integral Energy Australia
Customer enquiries: 131 081
Lumo Energy (formerly Victoria Electricity)
Customer service enquiries: 1300 115 866
Momentum Energy
Customer enquiries 1300 662 778
Neighbourhood Energy
Customer enquiries: 1300 764 860
Origin Energy
Customer enquiries: 132 461
Powerdirect
Customer enquiries: 1300 307 966
Red Energy
Customer enquiries: 131 806
Simply Energy
Customer enquiries: 138 808
Sun Retail
Electricity emergencies: 136 262
Electricity distributors
CitiPower
Service faults and difficulties: 131 280
General customer enquiries: 1300 301 101
Jemena Electricity Networks (formerly Alinta AE)
Enquiries, 24 hour faults and emergencies: 131 626
Powercor Australia
Service faults and difficulties: 132 412
General customer enquiries: 132 206
SP AusNet
Customer service enquiries: 1300 360 795
Faults & emergencies: 131 799
United Energy
Customer service enquiries: 1300 131 689 (Dial 2 for electricity)
Service faults & emergencies (24hrs): 132 099
Electricity transmission companies
Basslink (National Grid)
Enquiry line: (03) 9629 9919
SPI PowerNet (SP AusNet)
Head office: (03) 8635 7333
Technical services: (03) 9688 1400
Natural gas retailers
AGL Sales
Customer service: 131 245
Faults & emergencies: 132 771
Australian Power & Gas
Customer enquiries: 133 298
Dodo Power & Gas
Customer service: 1300 374 757
EnergyAustralia (formerly TRUenergy)
Residential enquiries: 133 466
Business enquiries: 133 466
Lumo Energy (formerly Victoria Electricity)
Customer service enquiries: 1300 115 866
Origin Energy Gas
Customer enquiries: 132 461
Supply faults: 132 973
Emergencies: 1800 676 300
Red Energy
Customer enquiries: 131 806
Simply Energy
Customer enquiries: 138 808
Sun Gas Retail
Natural gas distributors
Envestra Ltd (is also the responsible entity for Vic Gas Distribution Pty Ltd)
Phone: 1800 808 526
Multinet Gas
Customer service enquiries: 1300 131 689 (Dial 1 for gas)
Service faults & emergencies (24hrs): 132 691
SP AusNet
Customer Service Enquiries: 1300 360 795
Gas supply faults: 136 707
Liquified petroleum gas (LPG) retailers
Elgas
Customer service: 131 161
Kleenheat
Customer service: 132 180
Origin Energy
Customer service: 132 462
Powergas
Customer service: 1800 134 189
Supagas
Customer service: 137 872
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