7 August 2008
Australia & New Zealand Energy and Water Ombudsman Network (ANZEWON) comments on the MCE SCO Paper National Framework for Regulating Electricity and Gas (Energy) Distribution and Retail Services for Customers Policy Response June 2008 here

5 August 2008
EWOV submission (in two parts) on the National Energy Customer Framework put out by the Ministerial on Energy’s Standing Council of Officials here

27 June 2008
Comments on the ESC's May 2008 Interval Meter Reassignment Requirements: Consultation Paper here

4 June 2008
Comments on the Victorian Parliament Law Reform Committee’s Inquiry
into Vexatious Litigants here

3 June 2008
Comments on the ESC's Energy Regulatory Review-Application of undercharging provisions to small business customers here

30 May 2008
Comments on the ESC's May 2008 Draft Decision-Performance Indicators for Electricity Distribution call centres during wide-scale emergencies here

29 May 2008
Transcript from the ADR Inquiry hearing at EWOV on 4 March 2008 here

19 May 2008
Two new EWOV fact sheets for residential customers here

14 May 2008
ANZEWON comments on the AER's proposed Electricity distribution network service providers: Service target performance incentive scheme here

ANZEWON submissions on the consultation paper, Approval of a Joint Electricity and Gas Complaints Resolution Scheme (NZ) here

9 May 2008
Comments on ESC's March 2008 2008 Water Price Review: Regional and Rural Water Businesses Water Plans 2008-2013-Draft Decision here

8 May 2008
- Release of Resolution 25 here
- ANZEWON submission on the MCE's April 2008 Cost-Benefit Analysis of Options for a National Smart Meter Roll-Out (Phase Two – Regional and Detailed Analyses): Regulatory Impact Statement here

25 April 2008
EWOV fact sheet - Electricity, gas and water meters here

17 April 2008
Comments on the ESC's March 2008 Victorian Energy Efficiency Target Scheme Guidelines paper here

4 April 2008
Australia & New Zealand Energy and Water Ombudsman Network (ANZEWON) submission to the Retail Policy Working Group's draft National Framework for Community Service Obligations here

2 April 2008
EWOV fact sheet for new transitional housing tenants here

26 March 2008
EWOV contribution to the ESC's Review of Energy Regulatory Instruments
here

20 February 2008
Comments on the ESC's February 2008 Draft Decision about Retailer of Last Resort Customer Charges here

15 February 2008
Australia & New Zealand Energy and Water Ombudsman Network (ANZEWON) submission to the Productivity Commission's Review of Australia's Consumer Policy Framework, Draft Report here

24 January 2008
Submission to the State Services Authority's Review of Government Funded Financial Counselling Services: Issues Paper here

21 January 2008
EWOV responses to a number of regulatory and government consultations:
* Electricity Distribution Call Centre Performance Indicators
* Water Ways: Inquiry into Reform of the Metropolitan Water Sector
* Review of the Effectiveness of Competition in Electricity and Gas Retail Markets
* 2008 Water Price Review: Water Plans - Issues Paper
here

9 January 2008
Comments on the Independent Review of the UK Financial Ombudsman Service here

29 November 2007
Release of EWOV's 2007 Annual Report here

15 November 2007

• EWOV's submission to the AEMC on its First Draft Report - Review of the Effectiveness of Competition in Electricity and Gas Retail Markets in Victoria here
• EWOV's comments on the Parliament of Victoria Law Reform Committee’s September 2007 Alternative Dispute Resolution Discussion Paper here

Archive