EWOV uses its case handling experience to contribute to the consultation processes of industry regulators, government agencies and other organisations.

2006 submissions

EWOV comments on the MCE's November 2006 Retail Policy Working Group – National Framework for Distribution and Retail Regulation – Working Paper 1 (11 December 2006) here

The Australia & New Zealand Energy and Water Ombudsman Network (ANZEWON) also made comments on the MCE's November 2006 Retail Policy Working Group – National Framework for Distribution and Retail Regulation – Working Paper 1 (11 December 2006) here

EWOV comments on the ESC's September 2006 Consultation paper: Rural Water Customer Service Code (22 November 2006) here

EWOV comments on the Review of the Essential Services Commission Act 2001 (16 November 2006) here

EWOV comments on the ESC's Revised Draft Decision - Early Termination Fees Compliance Review (13 November 2006) here

EWOV comments on issues raised at the ESC's 15 September 2006 forum on the Small Scale Licensing Framework (16 October 2006) here

Australia & New Zealand Energy and Water Ombudsman Network (ANZEWON) comments on the Queensland Government's draft Energy Ombudsman Bill and Advisory Council paper (6 October 2006) here

EWOV comments on the ESC's July 2006 Small Scale Licensing Framework Issues Paper (25 August 2006) here

EWOV comments on the ESC's Draft Decision - Early Termination Fees Compliance Review (15 August 2006) here

EWOV's comments on the first Consultation Paper in the ESC's Gas Access Arrangements Review 2008 - 2012 (7 July 2006) here

EWOV comments on the ESC's investigation into the performance of electricity distributors’ call centres during wide-scale emergency situations (26 May 2006) here

EWOV comments on the ESC's Draft Decision in relation to its Review of the Interim Operating Procedure (IOP) - Compensation for Wrongful Disconnection (2 May 2006) here

EWOV comments on UK Dept of Trade & Industry's Jan 2006 paper, Consultation on consumer representation and redress (21 April 2006) here

ANZEWON submission on Consultation Paper No. 3: Electricity Full Retail Competition - Proposed Policy Positions released by the Queensland Government (4 April 2006) here

ANZEWON submission on the National Energy Retail Performance Indicators released by the Utility Regulators Forum (4 April 2006) here

[ANZEWON is the Australia & New Zealand Energy and Water Ombudsman Network, of which EWOV is a member.]

EWOV's second submission to the ESC's Review of the Interim Operating Procedure - Compensation for Wrongful Disconnection (24 February 2006) here

EWOV's response to the MCE's 2005, Public Consultation on a National Framework for Energy Distribution and Retail Regulation (13 January 2006) here

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