EWOV Publications

Annual Reports here

Resolution Newsletters here

Fact Sheets here

Hardship Conference Transcript here

Binding Decisions Digest Sept 02 here

Memoranda of Understanding
- with the Essential Services Commission (ESC) here
- with the Australian Energy Regulator (AER) here

If you'd like a copy of an EWOV publication mailed out to you, please use our 'Request for EWOV Publications' form here

If you have a question about an EWOV publication, you can email us here

Other publications

Essential Services Commission's Approval of retailers financial hardship policies (July 2007) here

Essential Services Commission's Operating Procedure - Compensation for Wrongful Disconnection (effective June 2006) here

Committee for Melbourne's Utility Debt Spiral Study
(launched 27 April 2005) here
The Utility Debt Spiral Project is a joint research project initiated by the Committee for Melbourne under the auspices of the United Nations Global Compact and utilising the Melbourne Model.  The Project is based on the premise that water, electricity and gas bills can be a significant factor in personal debt spirals and the poverty trap.   EWOV was a key contributor to the project.

Energy and water codes of practice here

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