Ring us: 1800 500 509 (Freecall)

  • Our telephone lines are open between 8.30am and 5pm, Monday to Friday
  • If you have a restricted phone service, ring us on 12550 (Telstra reverse charges) and quote (03) 8672 4450. We will accept the reverse charges and the call cost.
  • If you are calling from a mobile phone, tell us and we can ring you back.

Interpreter service: 131 450 (you can call us on 1800 500 509 and we will organise an interpreter for you).

National Relay Service (for the hearing and speech impaired):

National Relay Service website

Speak and Read

If you can speak, but cannot hear call:
133 677 or 1800 555 677

Type and Listen 

If you can hear, but not speak call:
133 677 or 1800 555 677 (Freecall)

Speak and Listen

If you are hard to understand on the phone call:
1300 555 727 or 1800 555 677 (Freecall)