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Water companies
Metropolitan water retailers
City West Water
Billing and general enquiries: 131 691
Bill payments and balances: 131 971
Faults & emergencies: 132 642
South East Water
General enquiries: 131 694
Account enquiries: 131 851
24 hour emergency: 132 812
Yarra Valley Water
General enquiries: 131 721
Account enquiries: 131 721
Emergencies & faults: 132 762
Regional urban water corporations
Barwon Water
Customer enquiries 1300 656 007
Service faults (24 hours) 1300 656 007
Central Highlands Water
Customer enquiries: (03) 5320 3111
Emergency: 1800 061 514
Coliban Water
Customer enquiries: 1300 363 200
Emergencies: 1300 363 200
East Gippsland Water
Customer enquiries: 1800 671 841
24 hour emergency: 1300 134 202
Gippsland Water
Customer enquiries: 1800 050 500
Emergencies: 1800 057 057
Goulburn Valley Water
Customer enquiries: (03) 5832 0400
24 hour emergency: 1800 454 500
Grampians Wimmera Mallee Water
Customer enquiries: 1800 685 353
24 hour emergency: 1800 808 814
Lower Murray Water
Head Office Telephone: (03) 5051 3400
Emergency (Urban): 1800 808 830
Emergency (Rural Irrigation): (03) 5051 0777
North East Water
Customer enquiries: 1300 361 633
Emergency: 1300 361 644
South Gippsland Water
Enquiries: 1300 851 636
Emergencies: (03) 5682 1222
Wannon Water
Customer enquiries: 1300 926 666 or 1300 WANNON
Emergencies: 1300 926 668
Western Water
Customer calls: 1300 650 425 (local call)
Emergencies: 1300 650 425
Customer service: 1300 650 422
Westernport Water
Enquiries: (03) 5952 2393
24 hour emergency: 1800 249 090
Rural water corporations
Goulburn-Murray Water
Customer enquiries: 1800 013 357
Emergencies: 1800 064 184
Southern Rural Water
Customer enquiries: (03) 5139 3100
Emergencies (south eastern Victoria): 0412 860 250
Emergencies (south western Victoria): 0417 589 183
Rural urban water corporations
Grampians Wimmera Mallee Water (formerly Wimmera Mallee Water)
Customer enquiries: (03) 5362 0200
Emergencies: (03) 5381 1026
Lower Murray Water
Head Office Telephone: (03) 5051 3400
Emergency (Urban): 1800 808 830
Emergency (Rural Irrigation): (03) 5051 0777
Metropolitan water wholesaler
Melbourne Water
Enquiries: 131 722
Emergencies: 132 446
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