Diamond Energy
(contact details coming soon)

Energy Australia
Residential enquiries: 13 15 35
Business enquiries: 13 13 67

Ergon Energy
Customer service: 131 046
Faults & emergencies (QLD only): 132 296

Integral Energy Australia
Customer enquiries: 131 081

Lumo Energy (formerly Victoria Electricity)
Customer service enquiries: 1300 11 5866

Momentum Energy
Customer enquiries 1300 662 778

Neighbourhood Energy
Customer enquiries: 1300 764 860

Origin Energy
Customer enquiries: 132 461
Power & street light failure (24 hours):
13 12 80 (CitiPower distribution area)
13 24 12 (Powercor distribution area)

Powerdirect
Customer enquiries: 1300 307 966

Red Energy
Customer enquiries: 131 806

Simply Energy
Customer enquiries: 13 88 08

Sun Retail (formerly ENERGEX) (acquired by OE)
Customer enquiries:  131 253
Electricity emergencies:  136 262

TRUenergy (formerly TXU)
Customer service enquiries: 133 466



Electricity distributors

CitiPower
Service faults and difficulties: 131 280
General customer enquiries: 1300 301 101

Jemena Electricity Networks (formerly Alinta AE) 
Enquiries, 24 hour faults and emergencies: 131 626
Jemena area: Melbourne's northern and south western suburbs

Powercor Australia
Service faults and difficulties: 132 412
General customer enquiries: 132 206

SP AusNet
Customer service enquiries: 1300 360 795
Faults & emergencies: 131 799

United Energy (Jemena)
Distribution general enquiries: 1300 131 689
24-hour faults & emergencies: 132 099
United Energy area:  Melbourne's south eastern suburbs and the Mornington Peninsula


Electricity transmission 

Basslink (National Grid)
Enquiry line: (03) 9629 9919

SPI PowerNet (SP AusNet)
Head office: (03) 8635 7333
Technical services: (03) 9688 1400