Search:
A-
A+
Text Size
Print
HOME
a quick look at EWOV
Latest News
Who we are
How to lodge a complaint
Questions and Answers
Can EWOV help?
ABOUT EWOV
what EWOV does
Corporate governance
History
Complaint handling
Other roles
What’s our mission?
Guiding principles
Jobs at EWOV
Contact Us
Scheme participants
EWOV's Policies
Working with other Ombudsmen
Staff benefits
EWOV Cultural Values
GOT A PROBLEM?
the many ways that EWOV can help
How to make a complaint
How we handle cases
Things EWOV can and can’t deal with
Questions customers often ask us
Understanding a high bill
Help with paying bills
Your supply has been cut off
Concessions and grants information
Pricing and billing
Moving in or out
Switching energy retailer
Using energy and water efficiently
Protecting consumers
About meters
Advanced Meters
Power interruptions and surges
Trees and powerlines
Rental housing
Complaint Form
COMMUNITY
reaching out to the community
Does your client have a problem with an energy or water company?
How does EWOV deal with the complaint?
Are you handling the issue for your client?
Has your client’s supply been disconnected or restricted?
EWOV’s community outreach work
Useful contact info for community agencies
CASE STUDIES
snapshots of EWOV investigations
Electricity case studies
Gas case studies
Dual fuel case studies
Water case studies
Binding Decision case studies
Systemic issues
PUBLICATIONS
EWOV's facts and information
POLICY AND RESEARCH
EWOV reports on the bigger picture
USEFUL LINKS
sites you may find useful
EWOV scheme participants (energy and water companies)
EWOV Annual Report 2006
EWOV Annual Report 2007
EWOV Annual Report 2008
EWOV Annual Report 2009
Annual reports
Summary of
EWOV's 2009 Annual Report
— released 26 November 2009.
Download
EWOV's 2009 Annual Report
[PDF 1.3MB]
Previous Annual Reports
Annual Report 2008
(July 2007 to June 2008)
Annual Report 2007
(July 2006 to June 2007)
Annual Report 2006
(July 2005 to June 2006)
Annual Report 2005
(July 2004 to June 2005)
For earlier Annual Reports, you can
email us
If you would like a printed copy of EWOV's latest Annual Report
mailed to you, please use our
Publications Request form
Download
EWOV's 2009 Annual Report
[PDF 1.3MB]
© 2008 EWOV Ltd ABN 57 070 516 175
Privacy
Disclaimer
Your Feedback
Contact Us
Last updated 31/05/10