Policy and Research

	POLICY AND RESEARCH We draw on EWOV’s case data to make submissions to consultations undertaken by a range of government and non-government agencies. We also use it to produce a range of specific-purpose reports for scheme participants, regulators and government agencies—and our public six monthly and annual reports. We conduct regular surveys, especially of customer satisfaction and consumer awareness. Public submissions Reports Surveys Memorandum of Understanding (MoU) Conferences and Events: Slides and Presentations Information on energy disconnection and water restriction rates Information on rates of customers switching energy retailer