EWOV Connect - Spring 2009

Customer Service Principles for Flood Affected Regions of Victoria EWOV Releases 2010 Annual Report 2010 Victorian Seniors Festival EWOV Connect - Winter Edition ANZOA Media Release Public confidence demands ombudsmen are real deal Resolution 28 Released Joint AFCCRA Conference and EDR Forum EWOV Connect - Summer 2009 EWOV Annual Report 2009 Solar Premium Feed-in Tariff Smart Meters Hardship conference Victorian Bushfires Scheme Participant Conference	EWOV Connect - our quarterly electronic newsletter for community, welfare and health service providers in Victoria - is available online. This Spring 2009 issue includes: Hardship contacts for energy and water retailers The ESC's Final Decision in its Metropolitan Water Price Review A new fact sheet: Estimated bills and meter access EWOV's changes to complaint processes With this issue, we'd appreciate a few minutes of your time to complete our annual EWOV Connect Survey. Your feedback is important to us, and helps us continue delivering information you find relevant and interesting. Follow the link below to download and print the survey. After completing the survey, Free Fax, Free Post or scan and email it back to us - address details on the Survey. Click this link to read EWOV Connect and the Readers Survey.