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Safety and standards prior to installation
- When your existing meter is changed to an advanced meter the meter board and wiring will need to be up to current safety standards.
- Changing to an advanced meter may require additional expenses to upgrade to the current safety standards if your current meter set-up is insufficient. For some people this may result in unexpected costs.
- If you have any concerns about the safety of your point of attachment, point of supply, mains, meter panel or switchboard location, contact your distributor to discuss safety requirements and standards.
- If your meter set-up is below the current safety standards, it is likely that you will need to employ a Registered Electrical Contractor to undertake the necessary works.
- If you live in a rental property, you may wish to consult your real estate agent or landlord. If you experience any problems or have further queries you can contact:
Replacing the meter
- You will be advised by your local distribution company when it is going to replace your meter.
- A qualified meter installer, with the appropriate identification, will knock on your door to advise you that the exchange is about to happen, but it is not necessary for you to be present.
- Your property will be without electricity supply for about 30 to 60 minutes.
- You will be left with notification that the meter has been replaced and provided with instructions on how to read the meter.
- If there are any defects identified you will be issued with a defect notice that will require you to undertake works. Serious defects that are a direct safety concern may require immediate disconnection.
Do I still have to provide access to the meter?
- Even when advanced meters are read remotely, your distribution company will still need to access your meter.
- Your advanced meter may still be read by a meter reader until the remote infrastructure is completed.
- The meter will occasionally need to be checked for quality, reliability and performance.
- For safety reasons your distribution company will continue to need to access your meter.
How do I read the meter?
- Each meter has different registers which will appear on the display panel.
- Each register measures and records a different aspect of your usage.
- Your meter will have a sticker that tells you which register records what household usage.
Reading Usage:
- You can read your interval meter in a similar way to that of a car’s odometer. Register 3 shows the total amount of electricity used since the meter was installed.
- To determine the electricity used within a 24 hour period, perform the following calculation:
- Check register three the same time over a two day period (e.g.: midday Thursday and midday Friday).
- Subtract Thursday's reading from Friday's reading to determine electricity used over the past 24 hours.
Advanced Meters: Rates and Tariffs >>
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