Types of contracts

the many ways that EWOV can help How to make a complaint How we handle cases Things EWOV can and can’t deal with Questions customers often ask us Understanding a high bill Help with paying bills Your supply has been cut off Concessions and grants information Pricing and billing Moving in or out Switching energy retailer Using energy and water efficiently Protecting consumers About meters Smart meters Solar Power interruptions and surges Trees and powerlines Complaint Form Rental housing Issues categories	You can choose from two basic types of contracts: a market contract, where you negotiate the terms of the electricity, natural gas or LPG contract and give your explicit informed consent to those terms with your signature or a recording of your agreement (if you agree over the phone) a standing contract, where you just arrange for electricity or natural gas connection on the retailer’s standing terms. It used to be that only the local retailer operating in your area offered a standing contract — that was AGL, Origin or TRUenergy depending on the area. From January 2009, all retailers offer standing contracts as well as market contracts. See our Questions customers often ask us section for more information. Return to Switching energy retailer