the many ways that EWOV can help How to make a complaint How we handle cases Things EWOV can and can’t deal with Questions customers often ask us Understanding a high bill Help with paying bills Your supply has been cut off Concessions and grants information Pricing and billing Moving in or out Switching energy retailer Using energy and water efficiently Protecting consumers About meters Advanced Meters Power interruptions and surges Trees and powerlines Rental housing Complaint Form	About meters How to read the meter and check the bill How to read the meter What are the main types of meters? Analogue meters Advanced meters (also referred to as 'interval' or 'Smart' meters) Metric meters Imperial meters How to check your bill		Download a pdf of Fact sheet 11

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Last updated 24/06/10