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Have they and/or you already tried to solve it with the company without success?
EWOV can assist.
We can help with issues such as:
- billing (errors, back bills, high bills etc—electricity, gas and water)
- transfer issues (electricity and gas)
- marketing experiences (electricity and gas)
- getting connected and getting accounts finalised
- disconnections (electricity and gas) and restrictions (water).
There are some issues we can't help with, because they're outside our jurisdiction, for example, the price of electricity, gas, water and liquefied petroleum gas; or government policy, such as a decision to impose water restrictions. For these issues, you can still contact us to receive general information and referral details to appropriate bodies.
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