Electricity case studies

snapshots of EWOV investigations Electricity case studies Gas case studies Dual fuel case studies Water case studies Binding Decision case studies Systemic issues	Electricity case studies Seeking an independent explanation Inconvenienced by missed appointments Losses when supply stays off Meter mix-up means no bills WDP payable - disconnected without notice Disconnection assessed as not ‘wrongful’ Pruning of trees—a question of safety vs consultation Meter mix-up finally resolved Damage vs age—a contentious issue resolved Amenity affected by transformer noise Solar panel ‘buy back’ credits not received High bill not quite what it seemed Property billing rights transferred in error		To read more case studies of systemic issues download a pdf of Resolution 27